Contact
We answer every message. For a question about an order, please include your order number so we can find it straight away.
Harlow Espresso customer care
Email: support@harlowespresso.com
Phone: +1 (603) 554-0067
Harlow Espresso, 95 N Acres Rd, Manchester, NH 03104, United States
Before you write
• Where is my order? The tracking link is in your dispatch email. Orders arrive in 7–10 business days.
• Discount code: enter it in the Discount code or gift card box at checkout, before you pay. It cannot be added to an order afterwards.
• Returns: 30 days from delivery — see our returns policy.
• A fault: see the 1-year warranty and include a short video of the problem.
• Looking after it: our descaling guide.
Harlow Espresso is an independent retailer. We are not affiliated with, endorsed by, or sponsored by Breville. Breville and Barista Express are trademarks of Breville Pty Ltd and identify the product. The warranty on machines we sell is provided by Harlow Espresso, not by Breville.